Certified Pharmacy Technician
Company: Lowell Community Health Center
Location: Lowell
Posted on: October 23, 2024
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Job Description:
Regular Full TimeLowell, MALCHCID#: 738519490Type: Regular Full
TimeCategory: ClinicalPosition SummaryLowell Community Health
Center is opening a new pharmacy and seeking motivated pharmacy
technicians to support our values and mission, while providing a
positive work environment to support professional growth and
development. The Certified Pharmacy Technician shall report to the
pharmacy manager and assist the pharmacist in operating the
pharmacy by performing daily functions such as prescription
processing, filling and ordering.Essential Duties and
Responsibilities:Accepts and processes new and refill prescriptions
from patients or their representativesCollects demographic
information needed to maintain up-to-date patient profiles
including allergiesReviews patient profiles for completenessFiles
and retrieves pharmacy recordsHandles telephone communication for
non-discretionary tasks including but not limited to:Prescription
refill requestsQuestions concerning pharmacy operations, such as
hours and directions and pricingOrdering of medication or
suppliesOrders, receives and verifies invoices for medication,
devices and supplies as outlines in pharmacy policy and procedures.
Stocks shelves, rotating stock, with received order. Reports any
overages, missing items or mispicks to the wholesaler for credit or
replacement.Assist pharmacist with inventory management, including,
but not limited to:Removing outdated or recalled stock and
isolating from inventoryDeducting outdated or recalled stock from
pharmacy system inventoryPrepare stock for return to wholesaler,
manufacturer or reverse distributor.Uses the pharmacy system to
enter patients, prescription and insurance information to process a
prescription. Choose correct language according to patient's
preference.Uses pharmacy system to bill, clear rejections and
rebill prescriptions to third party to ensure payment to the
pharmacy.Prevents duplicate discounts by using the correct
inventory and insurance when process prescriptions.Prepares
processed prescriptions for dispensing by the pharmacist including
but not limited to:Retrieving medication from stock or robot,
dispensing the correct quantity of liquid, pills/capsules, etc. for
the prescription being processedLabeling the prescription per
protocolPlacing finished prescription order in bin in chronological
order according to pick up time, being mindful of the bin color and
meaningRetrieves, reverses and/or rebills any Returns to Stock
medications not picked up by the patient after 10 business
days.Operates Point of Sale system or other payment systems to
process patient payments and purchases.Assist the pharmacist in
maintaining a clean, orderly and smoothly operating pharmacyPerform
other similar and related duties as required or
directed.CompetenciesTo perform the job successfully, the following
competencies must be demonstrated.Attendance/Punctuality - The
Certified Pharmacy Technician shall be at work on time and prepared
to work according to established schedule; ensures work
responsibilities are covered when absent; arrives on time for
appointments and meetings.Lowell CHC Culture - Treats people with
respect; inspires trust in others; works with integrity and
principles; upholds and supports organizational values and goals;
shows respect and sensitivity for cultural differences; takes
responsibility for own actions; commits to teamwork and supporting
the pharmacy team when necessary to reach goals; keeps commitments;
asks for and offers help when needed.Communications - Speaks
clearly and professionally in all situations; uses appropriate
language, no profanity or slang; listens and responds well to
questions; demonstrates the ability to speak to a group;
participates in meetings; writes clearly and informatively; edits
work for spelling and grammar; keeps others adequately informed;
selects and uses appropriate communication methods.Customer Service
- Following the health center's mission, the Certified Pharmacy
Technician shall provide caring, quality and culturally competent
health services to all customers. This may include responding
promptly to customer/patient need; responding to requests for
service and assistance; managing difficult or emotional encounters
or asking for assistance to mediate.Job Knowledge - Competent in
required job skills and knowledge; Exhibits the ability to learn
and apply new skills; keeps abreast of current industry development
as it pertains to pharmacy technicians, medications and
regulations; displays understanding of how job relates to others;
maintains confidentiality per policy and regulations; fluent in job
software including the pharmacy system, Microsoft Office,
wholesaler and reverse distributor systems; uses resources
effectively; pursues training and development opportunities; adapts
to new technologies; keeps skill up to date; follows policies and
procedures; responds to management directions; completes all
organizational trainings.Problem Solving - Identifies and resolves
problems in a timely manner; gathers and analyzes information;
works well in group problem solving situations; adapts to changes
in the work environment; changes the approach or method to best fit
the situationPlanning/Organizing - Prioritizes and plans work
activities; uses time efficiently; develops realistic action plans;
sets goals and objectives. Completes tasks on time or notifies
appropriate person if task is not completed.Quality Management -
Looks for ways to improve and promote quality; demonstrates
accuracy and thoroughness; applies feedback to improve performance;
monitors own work quality.Safety and Security - Observes safety and
security procedures; determines appropriate actions; reports
potentially unsafe conditions; uses equipment and materials
properly.Teamwork - Exhibits openness to others views; gives and
welcomes feedback; maintains effective relationships; exhibits tact
and consideration; offers assistance and support to co-workers;
works cooperatively in group situations; actively resolves
conflicts.Qualifications - To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill and ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform essential functions.Pharmacy technicians must be 18
years old or olderMust have a high school diploma or equivalentMust
hold a valid Massachusetts state issued pharmacy technician
license. License must be in good standingNationally certified with
Pharmacy Technicians Certification Board (PCTB) and be in good
standing.Ability to walk and stand for extended periods of timeUse
hands and arms to reach and grabOccasionally stoop, crouch or
kneelLift and move 10 or more poundsAbility to focus and adjust
visionWork in a moderately loud environmentAbility to work in fast
paced environmentBilingual preferredPhysical Requirements:Frequent
sitting, standing, and walking.Some lifting, pushing or pulling
required up to 25 pounds.Ability to perform CPR (chest
compressions).WORK ENVIRONMENT:Frequent contact with patients,
families, visitors, nurses and other department staff. Occasional
requests to change work areas to cover another priority area to
meet patient needs. Occasional stress and pressure caused by
multiple simultaneous demands. May be exposed to various body
fluids and/or infectious diseases. Universal precautions and
techniques are included in orientation and the availability of
protective wear is supported and encouraged when the employee is at
risk for exposure. Travel as deemed appropriate.Benefits:Lowell
Community Health Center offers a competitive compensation with an
excellent benefits program; including sick, personal and paid
holidays, health insurance, company paid life and long-term
disability, 403B, & flexible spending accounts.
Keywords: Lowell Community Health Center, Manchester , Certified Pharmacy Technician, Healthcare , Lowell, New Hampshire
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