STAFF TECHNICAL PROGRAM MANAGER EIS
Company: SimpliSafe
Location: Boston
Posted on: September 27, 2024
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Job Description:
About SimpliSafeWe're a high-tech home security company that's
passionate about protecting the life you've built and our mission
of keeping Every Home Secure. And we've created a culture here that
cares just as deeply about the career you're building. Ours is a no
ego culture of collaboration and innovation where those seeking
their next challenge can find big opportunities and make a huge
impact on the lives of all those who we protect. We don't just want
you to work here. We want you to grow and thrive here.We're
embracing a hybrid work model that enables our teams to split their
time between office and home. Hybrid for us means we expect our
teams to come together in our state-of-the-art office on two core
days, typically Tuesday and Wednesday, to work together in person,
and teams can choose where they work for the remainder of the week.
We all benefit from flexibility and get to use the best of both
worlds to get our work done.Why are we hiring?Well, we're growing
and thriving. So, we need smart, talented, and humble people who
share our values to join us as we disrupt the home security space
and relentlessly pursue our mission of keeping Every Home
Secure.What You'll DoWe are looking for an experienced and talented
Technical Program Manager to help us deliver quality solutions to
our business stakeholders with a customer first mindset. The TPM
role is in our Enterprise Information Services organization,
supporting critical business functions such as eCommerce,
Fulfillment, Data Services, Customer Experience and Marketing. This
role will be crucial in helping us to manage the intake of work
from multiple stakeholders, help in driving our quarterly planning
process and ensuring we are working on the right priorities. We are
looking for someone that can help us identify areas of
opportunities to improve efficiencies across our teams with a focus
on continuous improvement.Primary responsibilities include: -Manage
business stakeholder relationships and understand complex business
challenges. Help ensure that all cross functional stakeholders are
engaged in large, complex initiatives and assist in identifying
dependencies across teams. -Drives business and technical
discussions related to the initiatives. Is clear and concise in
both verbal and written communication (e.g., functional/technical
requirements and specifications, FAQ, status reports, narratives,
quarterly planning). -Delivers large technology efforts by managing
the lifecycle of a complex cross-functional program having a
considerable impact or challenging business goals. Improves
engineering efficiency. -Engineering background or equivalent
technical experience. Drives simplification and efficiencies in
engineering and/or complex architectures to unblock innovation
and/or speed of delivery within the organizational area.Creates
predictable process paths for large and/or complex efforts.
Improves, streamlines, and/or eliminates excess process. -Defines
product requirements for engineering teams. Negotiates resources
and priorities. Escalates effectively. Is able to find a path
forward in difficult situations -End-to-end understanding in key
areas that benefit the organization. Facilitates technical
trade-offs between short-term engineering team needs and long-term
business needs.What You'll Bring5+ years of experience working with
software engineering teams in Agile methodologies such as Scrum and
Kanban -2+ years of experience in technical leadership roles (e.g.
technical program management, systems architecture, software
engineering, etc.)f -2+ years of experience with software
development lifecycle from conception to delivery -2+ years of
technical project management experience and demonstrated knowledge
of program management best practices -Thrives in a fast paced and
dynamic, high growth environment -Bachelor's Degree in Computer
Science, Information Systems Management, Mathematics, or other
related fields or relevant work experience -Preferred
Qualifications: -Demonstrated success in a technical leadership
role -Outstanding verbal and written communication skills and a
highly collaborative attitude -Knowledge of CRM, eCommerce, or
Financial systems and similar products a plusWhat Values You'll
ShareCustomer Obsessed - Building deep empathy for our customers,
putting them at the core of our work, and developing strong,
long-term relationships with them.Aim High - Always challenging
ourselves and others to raise the bar.No Ego - Maintaining a "no
job too small" attitude, and an open, inclusive and humble
style.One Team - Taking a highly collaborative approach to
achieving success.Lift As We Climb - Investing in developing others
and helping others around us succeed.Lean & Nimble - Working with
agility and efficiency to experiment in an often ambiguous
environment.We wholeheartedly embrace and actively seek
applications from all individuals, no matter how they identify. We
are committed to cultivating a diverse and inclusive workplace, and
we believe our work is enriched when we incorporate a multitude of
perspectives, backgrounds, and experiences. We want everyone who
works here to thrive and contribute to not only our mission of
keeping every home secure, but also to making our workplace safe
and supportive for others. If a reasonable accommodation may be
needed to fully participate in the job application or interview
process, to perform the essential functions of a position, or to
receive other benefits and privileges of employment, please contact
careers@simplisafe.com.
Keywords: SimpliSafe, Manchester , STAFF TECHNICAL PROGRAM MANAGER EIS, Executive , Boston, New Hampshire
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